Type the full 16-character code into the field (or tap the scan icon to scan the QR code).
When you enter this serial number into the XMEye app, the app communicates with Xiongmai's P2P cloud servers. These servers then establish a secure tunnel to your device—no complex port forwarding or static IP address required. The technology is known as , and the serial number is what makes it work.
: Ensure all letters are entered in lowercase format. xmeye serial number full
If you see this error, it means the serial number is already associated with another user's account. You may need to click "Forget Device" on the original app or reset the DVR to factory settings.
If you entered the correct serial number but cannot see the video feed, the recorder is not communicating with the P2P cloud servers. Type the full 16-character code into the field
If your recorder is connected to your local network, you can find the serial number via your computer's web browser.
The XMEye serial number has evolved over time. Older devices manufactured before September 28, 2012, use serial numbers. Newer devices use 16-character serial numbers composed of hexadecimal characters (digits 0–9 and letters A–F). The technology is known as , and the
Run the software; it will scan your local network for connected DVRs/NVRs.
Choose (or register a cloud account for better security). Tap the + (Plus) icon in the top right corner. Enter a custom name for your device.
Once you have located the full code, follow these steps to set up remote viewing.