When you submit a change of address online through the official USPS website, you must now pass an enhanced identity verification process. The system cross-references your information with mobile phone carrier data and credit registry details. If the system cannot instantly verify your identity online, you will be required to complete the process in person. 2. Mandatory In-Person Verification for In-Person Forms
If you need forwarding for longer than 12 months, you can purchase the "Extended Mail Forwarding" service for an additional fee: $24.50 for a 6-month extension, $36.50 for a 12-month extension, and $48.50 for an 18-month extension.
You must bring a valid photo ID (like a driver's license or passport) to submit the form in person. Cost: Filing the paper form in person is free . us post office change of address form updated
The USPS charges a nominal fee (approximately $1.10) to verify your identity. This must be paid with a credit or debit card billed to either your old or new address.
, you must take it to a retail post office location along with a valid government-issued photo ID (e.g., Driver's License or Passport). Online Verification: If you file through the official USPS Mover's Guide When you submit a change of address online
“We are modernizing the ‘trust but verify’ model,” said a USPS spokesperson. “The new form prioritizes the identity of the human behind the request, not just the credit card number.”
If the online system cannot verify your identity, you must visit a local post office retail counter with specific, acceptable forms of identification. Cost: Filing the paper form in person is free
If successful, you will receive an instant confirmation email with a Change of Address Validation (COAV) code.
If you file an individual form for a business, the USPS will reject it after 14 days and return all mail to senders.