If the process consumes excessive CPU or RAM, it is usually stuck in an infinite loop while scanning a corrupted hardware driver or network adapter. Restarting the Trend Micro endpoint service via services.msc typically resolves this tracking issue. To help resolve your specific issue, please let me know:
Search for the or SysClean utility.
Whether a directed you to download this file trend micro listdeviceinfo.exe download
Click and then click the Device List Tool link to download the file.
Let me know which you are currently using. If the process consumes excessive CPU or RAM,
Administrators often need to block all unauthorized USB devices to prevent data theft or malware infections. However, certain "trusted" devices—like a specific encrypted company drive—must still work. To let a specific device through the firewall, the system needs its exact 2. The Tool: Gathering Fingerprints Finding these hardware IDs manually can be difficult. The listDeviceInfo.exe tool simplifies this by: Scanning the Endpoint
Search for "listDeviceInfo.zip" on the Trend Micro Knowledge Base . Download the ZIP package and extract listDeviceInfo.exe . How to Use listdeviceinfo.exe Whether a directed you to download this file
When you run the .exe , it typically opens a browser window or generates an HTML/CSV file containing a list of all connected devices and their specific technical IDs.