Don’t wait for a complete failure. If you notice these symptoms, your current software is obsolete, and you need the now.

If your decoder is experiencing system errors, wrong AV connections, or general performance issues, a manual software upgrade may be required.

If your decoder has not updated automatically, you can trigger a check through the settings:

Reduces decoder freezing, rebooting, or channel scanning errors.

If an update is available, a pop-up message will appear on your screen saying "New Software Available" or "Upgrade System". Accept Update: Press OK on your remote control to confirm.

: Link your decoder by entering the smart card number and the last six digits of the serial number in the app's " StarTimes Decoder Service " section.

You see a message saying the update was interrupted and you must wait 24 hours. The Fix:

This comprehensive guide will walk you through the for 2026, ensuring your DTT (terrestrial) or satellite decoder runs at peak performance. Why Perform a StarTimes Software Upgrade?