: This section covers NewTek's revolutionary IP video protocol.
Use the search function for your specific TriCaster model (e.g., TC1, 460, Mini 4K). Many "bugs" are actually user configuration errors, and the solution is likely already written.
The NewTek community is dispersed across multiple venues:
The "NewTek forums" as a branded entity are undergoing a transformation. The official website, forums.newtek.com , now redirects to the . While the content and user base are largely preserved, this shift marks the end of an era. The spirit of the forums continues, but the name has changed. newtek forums
Before Reddit and Discord, support lived on bulletin boards. NewTek’s community began in the late 1980s on CompuServe and Usenet newsgroups (specifically comp.sys.amiga.video ). When the Video Toaster launched for the Amiga, users needed a place to share toaster recipes (the slang for script files).
| Resource | Purpose | Link | |----------|---------|------| | | NDI SDK, dev questions | ndi.slack.com (request invite) | | LightWave Discord / Reddit | 3D modeling community | r/LightWave3D | | Vizrt Academy | Free training courses | academy.vizrt.com | | Official Support Portal | Paid ticket support | support.vizrt.com | | Facebook Groups | “NewTek TriCaster Users” (unofficial) | Facebook search |
: The central node of the forum where users discuss live production switchers, from the compact TriCaster Mini to enterprise-grade elite systems. Common threads cover macro creation, automation scripts, audio routing, and multi-camera inputs. : This section covers NewTek's revolutionary IP video
: Documentation and white papers regarding TriCaster systems and the ProTek service plans are also common points of reference for users seeking technical specifications or support structures.
Unlike general social media groups, the official forums offer unique advantages that keep the professional broadcast community anchored there:
The NewTek Forums were more than just a customer support portal; they were a digital sandbox that fueled the democratization of media creation. For over twenty years, they lowered the barrier to entry for broadcast television and 3D animation, proving that a passionate, self-sustaining community is just as valuable as the hardware and software it supports. The NewTek community is dispersed across multiple venues:
NewTek's commitment to community is evident in the way the company engages with users on the forums. The company actively solicits feedback, suggestions, and ideas from users, using this input to inform product development and improve the overall user experience. This collaborative approach has helped to build trust and loyalty within the community, with users appreciating the opportunity to contribute to the evolution of NewTek products.
I'm currently running into an issue where my TriCaster TC1 isn't seeing an NDI source from a secondary workstation on the same network. Setup Details: TriCaster TC1 (Version 7-4-210120) Windows 11 PC running NDI Tools 6.0 (Screen Capture)
Join the NewTek Forums today and discover the power of community for yourself!