This restores broken COM registrations that may be causing the loading failure.
: The configfile.ini is either missing from the root directory or hasn't been properly initialized during a new "TecDoc New" setup.
Right-click your TecDoc desktop shortcut and select Run as Administrator . If the program loads successfully, the issue is purely a user account permission limitation.
For example, if TecDoc is installed on your C: drive, the paths should look like this: loading data failed check the configuration file tecdoc new
Scroll through the list to locate your database service (e.g., , MSSQLSERVER , or MySQL ).
If a repair utility is missing, backup your local configuration files, uninstall the application, restart your computer, and run a fresh installation using the official setup media. Prevention Tips for the Future
Some "Aggressive" antivirus programs flag the TecDoc data-loading process as suspicious. Add the TecDoc installation folder to your exclusion list. This restores broken COM registrations that may be
: Use a validator to check that your configuration files are well-formed and follow the official TecDoc structure.
The primary configuration settings for TecDoc reside in local .ini or .xml initialization files. If these paths do not match your actual installation folder structure, data loading fails. Locate the Core Configuration File Close the TecDoc application completely. Open Windows File Explorer.
Standard TecDoc quarterly data packages are hardcoded to expire after a certain timeframe. If your data has expired, the configuration file may fail to validate the encryption keys, throwing a generic loading error. If the program loads successfully, the issue is
If the data loads successfully, permanently enable this by right-clicking the icon, selecting , navigating to the Compatibility tab, checking Run this program as an administrator , and clicking Apply . 2. Verify and Correct Database Directory Paths
: Open the Logs folder inside your TecDoc directory. Look for the most recent text file to see if specific database tables are flagged as missing.