turn off the printer during this 1–2 minute process. The printer will reboot automatically when finished. 4. Final Chip Reset After the firmware update is complete: Physical Reset : Remove the toner cartridge and cover the chip
If your printer firmware is older than v3.00, the Firmware Fix is the best long-term solution as it saves you from buying chips forever. If your firmware is updated, you must use Method 2 (Replacement Chips) .
If the printer still functions but remains locked, the firmware version used likely did not match your OS version or CRUM number perfectly. You will need to re-verify your reports and flash the correct version. The Printer is Completely Unresponsive (Bricked) turn off the printer during this 1–2 minute process
The Samsung ML-2165 and ML-2168 series are excellent mono laser printers. However, they use a "smart" toner chip (CRUM) on every cartridge. This chip tracks toner coverage and page count.
Open the front printer door and pull out the toner cartridge. Final Chip Reset After the firmware update is
When the chip reaches this limit, the printer triggers errors such as Low Toner , Empty Toner , Replace New Cartridge , or a blinking red light. This happens even if you have refilled the toner bottle yourself. The only way to make the printer accept the refilled cartridge is to either replace the chip or reprogram the device's memory. This is where a "firmware fix" comes in.
Applying unofficial firmware usually voids your manufacturer's warranty. Always ensure you are using a fix file generated specifically for your machine's Serial and CRUM numbers to avoid "bricking" the printer. You will need to re-verify your reports and
To reset the chip on a Samsung ML-2165 or ML-2168 printer, you typically need a "fix" firmware that allows the printer to operate without a toner chip (chipless mode). This process usually involves identifying your specific printer details and applying a modified firmware file.
Look closely at the printed sheets to find and write down these exact details:
Use a specialized tool or service to generate a chipless firmware file tailored to your specific printer data. Install the Firmware: Connect the printer via USB.