Bros Employee Handbook Top — Dutch

Minimal jewelry is recommended to prevent items from catching on espresso machines or falling into drinks. 3. Attendance, Punctuality, and Shift Sharing

Dutch Bros historically does not sell franchises to outside investors. To own a Dutch Bros location, you must start from within.

: Genuine greetings, eye contact, and the use of friendly, informal terms like "Bro" or "Dude" are encouraged to foster connections. 4. Benefits & Safety Shop Benefits - Dutch Bros Careers dutch bros employee handbook top

To move up, employees must pass regular "flow tests" and recipe manifestations. These tests evaluate speed, accuracy, and customer engagement under pressure.

Tell your Shift Lead or call the anonymous Dutch Cares Hotline (1-800-555-DUTCH). We will investigate within 48 hours. Minimal jewelry is recommended to prevent items from

Here is a look inside the three pillars of the Dutch Bros employee handbook: , The Speed of Love , and The Fine Print .

| Level | Infraction | Consequence | | :--- | :--- | :--- | | | Minor (tardy, uniform, phone use) | Verbal warning (logged) | | 2 | Repeat minor / quality failure | Written warning (signed) | | 3 | Major (insubordination, cash mishap) | Final written warning + suspension (1 shift) | | 4 | Critical (theft, violence, harassment) | Immediate termination | To own a Dutch Bros location, you must start from within

To make a massive difference in the lives of our employees, customers, and communities by providing a world-class experience one cup at a time.

Before you even get to the table of contents, there is a one-page manifesto. This is the absolute of the Dutch Bros employee handbook. Every employee signs this. It reads:

: Provides a framework for reporting internal concerns without fear of retaliation. Corporate Governance Guidelines