Ansyswbuexe Encountered A Problem A Diagnostic File Has Been Written New !!install!! Jun 2026
If you are still having issues, it may help to check the to see if others have experienced the same issue with your specific version.
The error message is one of the most common and frustrating generic crash errors in Ansys Workbench. It typically triggers when opening Ansys Mechanical, DesignModeler, or the Meshing module , forcing the program to close and generating a .dmp (memory dump) file in your local temporary directory.
Isolate project corruption
: Cached settings in your Windows profile can become "stale" or conflict with new updates.
Press Win + R , type %temp% , and hit Enter. Look for a folder named .ansys or Ansys and rename it to .ansys_old . If you are still having issues, it may
: Security software flags internal communication protocols as malicious.
: If other solutions fail, some users have found success by renaming libiomp5md.dll in C:\Windows\System32 to libiomp5md.dll.old to prevent it from interfering with the version Ansys uses. Isolate project corruption : Cached settings in your
The diagnostic file is intended to help, but in practice, it often frustrates more than it assists.